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Contact the Universal Orlando Resort Public Relations Team

As Universal Epic Universe celebrates its grand opening, please note that we are not accommodating requests for complimentary tickets to the all-new theme park at this time.


Media Inquiries


For media inquiries or to apply for theme park admission (for working media on assignment only), please use the button below to submit your email request. We are open to reviewing editorial opportunities across broadcast TV, magazines, newspapers, websites, blogs and podcasts.

Submit Email Request

Content Creator Inquiries


For content creator inquiries or to apply for theme park admission, please use the button below to submit your email request. We are open to reviewing opportunities across Instagram, YouTube and TikTok.

Submit Email Request

Promotions Inquiries


For inquiries regarding barter-trade Promotions (sweepstakes) for Universal Orlando Resort or Universal Studios Hollywood, please use the button below to submit your email request. We are open to reviewing opportunities across radio, television, digital, QSR, and retail on both a local or national scale.

Submit Email Request

Community Relations and Ticket Donation Inquiries


For community outreach and nonprofit organization ticket donation inquiries, please click here.

Guest Inquiries


For a quick response to guest issues or inquiries, please contact our Guest Services team  at (407) 224-4233 or guestservicescommunications@universalorlando.com.
For general destination information call (407) 363-8000.